VIP Experiences & Hospitality

Master your hospitality, elevate the experience

Contact our team

The VIP-hospitality SaaS platform that centralises and activates your B2B data

iXpole is a SaaS platform dedicated to VIP hospitality. It is designed to help clubs and event stakeholders transform their premium operations: reduce complexity, ensure reliability of processes, and enhance every partner relationship. By centralising B2B data and automating key tasks, iXpole frees up time for what matters most: creating a seamless, measurable VIP experience that delivers lasting value.

  • Contract management & automation: A single repository for contracts, entitlements and quotas which automatically triggers ticketing, hospitality, access and billing.

  • Partner self-service experience: A VIP portal and booking channel (VIP Portal & VIP Booker) that allows partners to manage invites, services and guests autonomously.

  • Digital reception & access control: A mobile app (VIP Desk) to streamline welcome, check-in and access to VIP areas, with real-time access to all relevant information.

  • Monitoring & reporting: Real-time dashboards to track attendance, ROI and optimise the performance of VIP programmes.

  • Open integrations: APIs to connect iXpole with existing systems (CRM, ticketing, access control, finance, etc.) and simplify the ecosystem.

  • 892 M€
    892 M€

    total sales registered in iXpole

  • 26 %
    26 %

    online sales (in numbers)

  • 104 K
    104 K

    registered online VIP users

  • 5,9 M
    5,9 M

    tickets issued

  • +6 K
    +6 K

    number of events managed

They trust us

  • Club Brugge Club Brugge

    Automation is essential. We can finally devote our energy to creating memorable VIP experiences, rather than juggling administrative tasks.

    Michiel Van Cauwenberghe
    New Business Manager

  • Zanzibar Zanzibar

    When we discovered iXpole, we were immediately impressed. They understand our business and, like us, are committed to delivering the best possible experience for their premium clients.

    Luc Van Hove
    CEO

  • FCV Dender EH FCV Dender EH

    Thanks to iXpole, we can manage all our sponsorship and B2B ticketing activities. This covers everything from invoicing to budget planning and ticket issuance.

    Mathieu Lootens
    Operations Manager

  • RSC Anderlecht RSC Anderlecht

    iXpole is our software for managing the entire sales cycle for our B2B activities. Thanks to iXpole, we can send contracts directly and have them digitally signed by our partners. All data related to each client is entered into the system. All processes are automated, including invoicing. This saves us considerable time in managing our partnerships.

    Pieter Moons
    Account Manager - Corporate Accounts

Why choose iXpole?

  • Full back-office automation

    iXpole not only centralises data but automates the complete operational flow (contracts, VIP ticketing, hospitality, billing). The result: fewer redundancies, fewer errors and much smoother management.

  • B2B self-service that generates revenue

    With the VIP Portal and VIP Booker, partners manage their invitations, services and add-ons themselves. For clubs, this means both increased satisfaction and higher revenue, with no administrative overload.

  • Agility during peak demand

    When a decisive match or last-minute event arises, iXpole can deploy the necessary portals and communications in a few clicks. What was once a logistical emergency becomes a standardised, scalable process.

  • Real-time control & commercial management

    Clubs have instant dashboards on attendance, upsell and ROI. This unique visibility enables them to manage hospitality revenues as a true profit centre.

  • A specialised platform

    iXpole addresses a niche often overlooked by CRMs and ticketing solutions. Built with expertise drawn from working closely with clubs and arenas, the platform offers functional coverage that generalist providers cannot match.

  • Synergy with the fanxp ecosystem

    Now integrated into the fanxp group, iXpole fits within a comprehensive offering covering the full fan journey: from public ticketing to VIP hospitality. Clubs thus gain a single point of entry to maximise revenues and improve the experience across all segments.

Meet the team

  • Luc V.
    Co-founder
  • Joeri V.
    Co-founder
  • Nicolas C.
    Business Development Manager
  • Robby J.
    Customer Success Manager