Rugby Club Toulonnais is entering a new phase in its digital transformation by entrusting fanxp with the complete evolution of its ticketing and digital ecosystem.
Through this multi-year agreement, the Rouge & Noir club has chosen a unified, secure and scalable technological foundation, capable of sustainably supporting its sporting and commercial ambitions.
A collaboration built on continuity
RC Toulon and fanxp have already been working together for several seasons. The club notably relies on bfan, the mobile application dedicated to supporter engagement, as well as several payment and accounting management modules developed by extent.
This new agreement marks a significant expansion of the existing setup, with a complete overhaul of both the ticketing back office and front office environments.
Objectives:
- Streamline the purchasing journey
- Strengthen transaction security
- Unify digital platforms
- Facilitate the integration of new services
A unified and interoperable digital ecosystem
The deployment is based on the full range of solutions within the fanxp ecosystem:
- dtc: ticketing back office, advanced management, ticket dematerialisation and in-house secondary market management
- nxp: B2C and B2B front office for a seamless and optimised purchasing experience
- extent: C-Pay full services and E-Pay payment solutions for secure till control
- ibxp: integrated cancellation service
- dataxp: data structuring and utilisation
- cloudxp: hosting of platforms on secure infrastructures
Among the major developments is the implementation of a single sign-on (SSO), enabling supporters to centrally access the club’s official website, ticketing platform, online shop and mobile application.
An architecture designed to simplify usage, strengthen journey consistency and optimise the club’s operational performance.
At Rugby Club Toulonnais, our priority is to continuously improve the quality of service and customer experience we offer our Rouge & Noir supporters. This partnership with fanxp allows us to take a new step forward by simplifying the purchasing process, securing usage and offering a more fluid and consistent experience across all our digital platforms. It is an essential foundation for better supporting our fans, both today and tomorrow.
Marion Le Conte
Ticketing manager
Through this new signing, fanxp reaffirms its ability to support professional clubs in the comprehensive structuring of their ticketing, payment, data and fan engagement ecosystems, through an integrated and modular approach.
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